WARRANTY & REPAIRS

Read and fill out the Work Order that can be downloaded here.
Follow instructions as indicated.

E-mail: support@air-avionics.com

Read and fill out the Repair Order that can be downloaded here.
Follow instructions as indicated.

E-mail (English & German): support@becker-avionics.com
E-mail (French): fr-sales@becker-avionics.com

For AR3201, AR4201, ATC4401, BXP6401, BXP6403 the minimum repair price is €195,00 and the maximum repair price is €595,00 (excluding tax, excluding shipping)

E-mail KRT2: support.krt@tq-group.com 
E-mail KTX2: support.ktx@tq-group.com

Read and fill out the Return for maintenance webpage: English version. Complete the form. 
After you have pressed the ‘Send’ button you will receive an e-mail with your details. Print this email and attach it to your parcel. Send the parcel with Return Form to: 

Dittel Avionik
c/o TQ-Systems GmbH 
Aviation Service 
Mühlstraße 2
D-82229  Seefeld 
Germany

TIP: read the FAQ-section here

Read and fill out the Return for Maintenance webpage that can be viewed here (English…in Deutsch: hier).
Follow instructions as indicated.

E-mail: service@funkeavionics.de

f.u.n.k.e. AVIONICS GmbH 
Firmensitz, Vertrieb und Service Avionikgeräte 
Heinz-Strachowitz-Strasse 4 
D-86807  Buchloe 
Germany

Replacement of backup batteries, IGC-resealing and other minor repairs can be done by us at our location. Generally this can be done within 2 days to 2 weeks. For other repairs the general processing time can range from 3 weeks up to 8 weeks in the peak season.

Please email us at lxservice@millenair.nl to discuss the failure. You can send the parcel to our location and we’ll forward it to Slovenia as a batch of repairs, to lower shipping costs. Please always make sure to mark your instruments with your name and mention the serial numbers in any communication. Please include (print) any email correspondence and insert it with the package. Make sure to use registered/signature confirmation shipping, and don’t use enevelopes to ship valuable items.

Being an EASA certified Mantenance Organisation, Tost can perform repair and service work on all Tost products. The focus is on the periodical release overhaul. Also wheels can be serviced, for example by the exchange of the ball bearings. The spare parts are available from stock, even for 30 year old wheels.

Tost Flugzeuggerätebau
Thalkirchner Strasse 62 Rgb 
D-80337  München 
Germany

E-mail: info@tost.de

• Make a note of any error message or fault code if the unit displays one.
• Report the error message including name, address, email-address, type of device, serial-number, software version, fault description, date of purchase, location of purchase and return address (if different) to us by email.
• If your avionics are faulty then your dealer will arrange a repair to be carried out.
• Please be aware there will be a repair charge if the two year warranty has expired.
• If you are unsure how to proceed then you can contact Trig Support directly: 
  support@trig-avionics.com 
  We can advise on accessing a repair. Please always consult your Approved Trig 
  dealer or Trig Support first before returning your avionics, as this can lead to 
  unnecessary shipping expenses when a fault may not be present.
• Out of warranty shipping costs are the responsibility of the customer. Return shipping will be charged at cost.

Read and fill out the Repair Order that can be downloaded here.
Follow instructions as indicated.

E-mail: technik@winter-instruments.de

Gebr. Winter GmbH & Co KG 
Hauptstrasse 25 
D-72417  Jungingen 
Germany